Frequently asked questions
Everything you need to know about ordering from True Stitch Line — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
How much does shipping cost?
We offer $5.99 flat shipping across the US, with free shipping on orders over $50.
When will my order arrive?
Production takes 1-3 business days, followed by 5–7 business days for shipping.
Can I return or exchange an item?
We accept returns for defective items reported within 7 days of delivery.
What if my shirt is damaged or misprinted?
Contact us at [email protected] with details and we'll address any issues promptly.
What does 'printed on demand' mean?
Each tee is printed after you order, reducing waste and excess inventory.
How do I choose the right size?
Check our size guide for measurements to find your best fit.
How should I care for my graphic tee?
Follow Machine wash cold inside-out, tumble dry low, avoid ironing directly on the print. to keep your tee looking great.
Is checkout secure?
Yes, our website uses secure encryption to protect your payment information.
Can I track my order?
You'll receive a tracking number once your order ships, so you can follow its progress.
How can I contact you?
Reach out to us at [email protected] and expect a response within 1 business day.
Where do you ship?
We ship worldwide. Your exact shipping rate is set by your destination country and shown at checkout before you pay.
Still stuck? Read our shipping and refund & returns policies, or get in touch.